“I cannot imagine getting this far on our loyalty program launch without Sandra
(and she’s fun to work with, to boot)!"
— Cathy Whelan Molloy, CMO, Second Cup
“I’d recommend Sandra to anyone needing fresh eyes on their business.”
— Mike Brown, President, Bounteous Canada
When you know how your customers experience you — via journey mapping — I help you pinpoint opportunities to make your company invaluable to your customers so you can spend your money where it counts most.
“With a passion for her craft and an energy that is infectious, Sandra is a change agent wherever she goes.”
— Alexis Zamkow, Managing Director, Direct and Digital, TBWA