A clearer roadmap for you.

A better experience for your customers & employees.

I am passionate about helping businesses unlock the full potential of their customer experience programs. I remove the guesswork out of what to do next so you can:

  • Keep more of your best customers

  • Attract more like them

  • Meet your objectives and KPIs

 
Sandra Greene Black Blazer Headshot
 
 

Sandra Greene, CCXP

President & Chief Strategist

Board Member: CXPA Canada and CXPA Toronto

 
 
 

Sandra Greene is a truly gifted Customer Experience (CX) professional. I’ve had the pleasure of working with Sandra on a number of journey mapping projects - her expertise in persona development, journey mapping, & root cause analysis is exceptional, as are her skills in marketing & communications. Sandra is strategic, flexible, creative, & she’s just so incredibly lovely!”

Kelly Massey, Manager of Customer Experience, Wawanesa Insurance